Privacy Policy

Weston & Lane operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Weston & Lane is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal information we collect or process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us including the information you include in communications with us, for example when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal information sources
We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How we use your personal information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services.
 We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences, manage your account, arrange shipping, handle returns and exchanges, enable product reviews, and provide a customized shopping experience, such as recommending products related to your purchases.

Marketing and Advertising.
 We use your personal information for marketing and promotional purposes, such as sending marketing and promotional communications and showing online advertisements for products or services on the Services or other websites, including ads based on your activity on the Services.

Security and Fraud Prevention.
 We use your personal information to authenticate your account, provide a secure shopping experience, detect and prevent fraudulent or illegal activity, and protect the Services. You are responsible for keeping your account credentials secure.

Communicating with You.
 We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons.
 We use your personal information to comply with applicable law, respond to legal requests, participate in legal proceedings, and enforce or investigate violations of our terms or policies.

How we disclose personal information

We may disclose your personal information in the following circumstances:

  • With Shopify, vendors, and service providers who perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

  • With business and marketing partners to provide marketing services and targeted advertising. Depending on where you reside, you may have the right to opt out of sharing your information for targeted advertising.

  • When you direct or consent to the disclosure, such as for shipping products or using social media integrations.

  • With affiliates within our corporate group.

  • In connection with business transactions such as mergers or bankruptcy, or to comply with legal obligations and protect our rights.

Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve them. Information submitted to the Services may be shared with Shopify and third parties located in other countries. Shopify may process personal information for enhanced features and is responsible for handling related privacy rights requests. More information is available in the Shopify Consumer Privacy Policy and via the Shopify Privacy Portal.

Third party websites and links
The Services may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Information shared on third-party platforms may be visible to others without limitation.

Children’s data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and retention of your information
No security system is perfect. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your rights and choices

Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information, and to opt out of sale or sharing for targeted advertising. We honor Global Privacy Control signals where required by law. You may manage marketing communications via unsubscribe links in our emails.

Requests can be made through the Services or by contacting us. We may verify your identity before processing requests and will not discriminate against you for exercising your rights.

Complaints
If you have concerns about our privacy practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International transfers
We may transfer, store, and process personal information outside your country of residence. Transfers from the EEA or UK rely on recognized safeguards such as Standard Contractual Clauses.

Changes to this privacy policy
We may update this Privacy Policy from time to time. Updates will be posted on this website with a revised “Last updated” date.

Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: info@westonandlane.com